Looking for a Ukrainian alternative to 1C, Bitrix24, AmoCRM, RetailCRM, BAS, and other banned russian software? We have something to offer you!

On August 16, the Cabinet of Ministers of Ukraine took another significant step toward eradicating software products from the aggressor country in Ukraine’s digital space. The government approved the draft law “On Amendments to the Law of Ukraine ‘On Sanctions’ Regarding the Ban on the Use of Software Products and Access to Electronic Information Resources”.

These changes are aimed at strengthening national security and protecting Ukraine’s information space from potential threats associated with software developed or controlled by the aggressor country. russian software serves as a bridge for enemy hackers, and to safeguard against cyberattacks, this bridge must be completely dismantled. Cyberwarfare is an integral part of the enemy’s aggression. According to Google TAG researchers, in 2022, russia increased its targeting of Ukrainian users by 250%, leading to twice as many cyberattacks on Ukrainians compared to 2020. During the full-scale invasion, this number has been rising, highlighting the escalating cyber threats from the aggressor country. Cyberattacks are not only a challenge for government and military organizations but also for critical infrastructure enterprises, utility service providers, media, and businesses.

The first wave of russian software bans took place in 2017, when the National Security and Defense Council of Ukraine prohibited the use of russian software in state institutions and large corporate enterprises. The second wave of transition to “clean” software began after the full-scale invasion in 2022, when small and medium-sized businesses joined the initiative, actively searching for russian software replacements. However, despite the growing trend toward secure software, a large percentage of companies have yet to find a suitable alternative to russian software and its so-called “European” clones.

Why Companies Should Migrate Their Business Processes to Solutions from Ukrainian Vendors

Companies that still use software like 1C or any other solutions with russian ties risk facing numerous reputational and financial threats to their business. Business owners must understand that the issue goes beyond cybersecurity and espionage – the risks have a much broader impact:

Dependence on the Aggressor State Businesses using russian software products expose themselves to the risk of a “blackout” of key business processes, which could be caused by the vendor intentionally disabling servers. It is now widely recognized that russian intelligence services maintain full control over all aspects of their country’s activities, including businesses – something typical of totalitarian regimes.

Lack of Security and Data Protection Guarantees

russian software developers operate under the jurisdiction of a government that upholds unlawful and inhumane ideals, where human rights are secondary to state interests. As a result, intelligence agencies can demand access to any data processed or stored through russian software. This means Ukrainian businesses have no guarantees regarding the security of their data or protection against leaks.

Issues with Updates and Support

Sanctions and legal restrictions prohibit the use of russian software, including the receipt of updates or technical support. Companies that violate these sanctions may face severe legal consequences. However, the problem extends beyond potential fines. Updates and technical support often depend on access to servers and infrastructure located in russia. If sanctions are tightened, access to this infrastructure may be lost. This could leave a company in an urgent situation where it must quickly implement an alternative solution, incurring additional financial costs due to business process disruptions.

Geopolitical Tensions

The trend of “canceling” the aggressor state on the international business stage has led many reputable companies worldwide to refuse cooperation with russian vendors. This affects supply chains, which may break down at any moment.

Moral and Ethical Aspects

Using russian software essentially means financially supporting a country waging war against Ukraine. Payments for such products contribute to taxes that ultimately fund enemy missiles targeting our energy infrastructure, businesses, economy, and civilian population.

Despite the well-known risks, the IT community identifies several key factors that slow down migration to a secure digital environment. These include companies’ reluctance to invest in new systems and employee retraining, a habitual reliance on familiar software, and most importantly – a lack of awareness about alternative solutions that are more efficient, cost-effective, and reliable.

An Alternative Process Automation Solution for Each Business: Secure, Innovative, Powered by AI and ML, Customized or Out-Of-The-Box, Localized, and Tested by Modern Challenges

For 16 years, SMART business has been a trendsetter in Microsoft technologies and a vendor with a vast network of clients worldwide. The company offers a full cycle of solution implementation, from business consulting to developing and building a unified digital environment. As a result, SMART business experts understand how challenging the first step toward change can be. The team is dedicated to dispelling any client’s doubts and ensuring a smooth transition to secure solutions, considering the company’s individual needs. Developers localize cutting-edge international technologies for the Ukrainian market and implement them into their own solutions for automating key business processes.

So, if you’re looking to replace outdated, unreliable software, we invite you to explore SMART business’s portfolio of alternative solutions now

Microsoft Dynamics 365 Business Central as a Secure Alternative to 1C and its Rebranding BAS

SMART business offers a full range of services for implementing the Microsoft Dynamics 365 Business Central ERP system. This product is a world-class alternative for companies seeking to replace russian software, such as 1C or its clone, BAS.

The Dynamics 365 Business Central ERP system allows for automating accounting, tax, management, and HR processes. The platform complies with both international standards and the requirements of Ukrainian tax and labor laws, as well as accounting for updates and changes to the legislative framework. The availability of localization makes it an ideal alternative to 1C in Ukraine, allowing companies to manage operations both in Ukraine and in 103 other countries worldwide, opening up a wide range of opportunities for business growth and scaling. This implementation is perfect for small, medium, and large businesses in industries such as manufacturing, logistics, trade, retail, and more.

This comprehensive tool ensures full control and management of the key aspects of business. The ERP system enables business owners to gain deep insights into their operations in real-time, aiding in informed strategic decision-making and agile adaptation to market changes. Perhaps this is thanks to the numerous functional modules that provide all the necessary tools for:

• Financial management, including automation of accounting, control over financial flows, and compliance with SOX, GDPR, IFRS, and national regulations.
• Supply chain management – enables tracking of every stage of procurement, controlling the supply of goods and raw materials, and optimizing key warehouse operations.
• Procurement management, which automates and simplifies the processes of supplier search, contract execution, and order fulfillment monitoring.
• Sales management – allows automation of sales processes, tracking customer interactions, and closing deals faster.
• VAT administration – the system ensures accuracy in tax calculations, automatic generation of declarations, and compliance with current legislation.
• Fixed asset management, including asset accounting, depreciation control, and investment management.
• Financial and tax reporting, allowing fast and error-free preparation of required documents for tax authorities.

The system is part of the Microsoft product stack, making it easy to implement new processes and integrate them with other useful solutions and tools from the developer, such as Power BI for analytics or Teams for effective communication. A vast marketplace of auxiliary solutions facilitates system scaling, ensuring it is always ready for change. But the benefits don’t stop there! Business Central is:

1. Security – the cloud-based solution ensures data protection during transmission and storage. Microsoft encryption guarantees confidentiality, preventing interception and unauthorized third-party access.
2. Fast migration – thanks to pre-configured accounting policy templates, semi-automated migration tools, and over 16 years of SMART business experience in transitioning projects from 1C to Business Central, implementation is swift and does not disrupt the company’s existing business processes.
3. Flexible configuration – the system’s modules can be adapted to different industries and business types. Moreover, SMART business offers a range of in-house solutions to expand this ERP system’s functionality, which are easily customizable, quickly implemented, and seamlessly integrated with other systems.
4. Availability of a web client and mobile clients for popular operating systems such as Microsoft Windows, Android, and iOS, ensuring accessibility from anywhere in the world and ease of use across various devices and platforms.
5. International support – Microsoft technologies guarantee that the system remains up-to-date and meets modern international standards and requirements.

Thus, Microsoft Dynamics 365 Business Central is a secure, reliable, and affordable alternative to 1C for Ukrainian businesses looking to become drivers of global change and modernization. Business Central is a course toward innovation, development, and a new future, where digital transformation is the key to a competitive advantage on the global business stage.

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SMART CRM as a Ukrainian Alternative to Bitrix24, AmoCRM, RetailCRM, KommoCRM, and Megaplan

According to data shared by CRM integrators, the trend of abandoning russian solutions in 2023-2024 increased by more than 50% compared to statistics from 2022-2023. This figure indicates that Ukrainian businesses strive to build secure and transparent interactions with their customers. After all, moving away from russian software and searching for a Ukrainian alternative to AmoCRM, RetailCRM, or other hostile software is now a matter of reputation, trust, and audience loyalty.

SMART CRM is a Ukrainian platform built on Microsoft Power Platform technologies. The system provides a comprehensive set of tools for efficient customer relationship management in B2B and B2C segments and serves as a secure Ukrainian alternative to Bitrix24, KommoCRM, Megaplan, and other similar russian systems.

The SMART CRM platform enhances company productivity by automating key stages of customer interaction through the following solutions:

SMART Sales

A solution for automating B2B sales processes. It covers all sales stages – from the first contact with a potential customer to deal closure. SMART Sales helps managers automate sales funnel management, analytics, reporting, and key metric analysis. The solution reduces time spent on deal management, lays the foundation for personalized communication, and increases conversion rates by using accumulated data to create relevant offers.

SMART Customer Care

A solution for registering and processing customer inquiries. The system allows businesses to log customer requests, track their status, automatically assign responsible employees, and control resolution times in accordance with SLA (Service Level Agreement) standards. SMART Customer Care tools focus on enhancing customer service quality, ensuring a positive interaction experience between clients and your company.

SMART Order Management

A CRM-platform solution for automating B2C sales, designed to optimize order management. The system registers customer orders quickly and accurately, automates processing, and provides flexible integration with other business systems. This solution enables businesses to efficiently manage large order volumes, which is crucial in B2C, where speed plays a key role in delivering high-quality service and maintaining long-term customer retention.

SMART Marketing

A solution that enables omnichannel communication with customers and partners through popular messengers like Viber, WhatsApp, Telegram, and others. Through integration with other SMART CRM modules, the system stores communication history and analyzes interactions across different audience segments to enhance marketing campaign effectiveness. Additionally, the solution includes tools for personalized messaging and customer segmentation within a unified platform. The system allows businesses to create message templates and provides tools for content management, automating omnichannel marketing for your brand.

In addition, the developer has expanded the functionality of SMART CRM by enabling the integration of modern applications and services. Among them is SMART Easy Bot, a module for managing chatbots. Also included are various connectors, such as SMART Connector for telephony, SMART Connector for eSputnik, SMART Connector for Nova Poshta, SMART Connector for Monopay, and more. Together, these add-on solutions are designed to enhance customer interactions throughout the entire lifecycle.

At the same time, in addition to its own solutions, the SMART business team has years of experience implementing Microsoft Dynamics 365 products, including Sales, Customer Insights, Customer Service, Field Service. Each of these is a powerful, comprehensive tool designed to address a wide range of customer relationship management tasks. By choosing between SMART CRM and Microsoft Dynamics 365, companies can find the solution that best fits their needs, while SMART business experts can help guide them toward the right choice.

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SmartPoint DMS – a Modern Electronic Document Management System and an Effective Replacement for Sanctioned Solutions such as Bitrix24, BAS Document Management CORP, 1C: Document Management

Today, Ukraine provides favorable conditions for the digitalization of enterprise document management. The government supports the transition to electronic document management at the legislative level, which accelerates business processes, saves time and financial resources, and enhances data security. That is why now is the most beneficial and convenient time for businesses to migrate their document management to modern and, most importantly, secure solutions, one of which is SmartPoint DMS.

SmartPoint DMS is a comprehensive system designed to automate both standard and complex document management processes – from creation to transfer, approval, and storage. The solution ensures a high level of access rights control, systematizes document workflows, and minimizes routine paperwork.

These advantages are provided by six functional modules, which companies can use according to their specific needs:

• Agreements Module – Enables convenient and structured storage of contract records with flexible approval process settings. With this module, users can collaborate on a single document online, while the system maintains version control and preserves all comments and changes. This approach makes the approval and editing process highly productive and convenient.
• Internal and External Documentation Modules – Reliable assistants for optimizing workflows with internal documents (such as official, organizational, and administrative documents) and external documentation (such as incoming and outgoing documents). The module automates the registration, processing, approval, execution, and storage of documents. Thanks to integration with electronic document management providers, users can sign and exchange documents online directly within SmartPoint DMS document records.
• Tender Module – Useful for companies that regularly conduct procurements, competitions, or tenders involving multiple counterparties. The module simplifies the preparation of applications and counterparty documents for tenders and automates the winner selection process. The system allows companies to conduct various types of voting while preserving the full history of vote counts and results, ensuring a transparent, efficient, and convenient process for all parties involved.
• HR Requests Module – Designed to automate the processing of internal employee requests, such as vacation requests, business trips, or sick leave. With Power BI tools, users can create reports and interactive widgets, allowing managers to quickly analyze employee workloads, track the number and types of submitted requests, and effectively manage company resources.
• Financial Requests Module – Automates the processing and approval of payment requests and other financial applications. The module integrates with any existing ERP system and allows companies to create additional tasks for execution steps and monitor timely payments. Additional system functionalities include an easy-to-use approval workflow builder even without programming skills (“Process Builder” tool) and tools for managing supplier and client data (“Counterparty Management” tool).

Thus, SmartPoint DMS is a valuable solution for Ukrainian businesses looking to increase document management efficiency, minimize errors, and ensure a high level of data protection using Microsoft technologies.

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SMART HCM & LMS – a Friendly HR Ecosystem as an Alternative to Hostile Products like WebTutor, Potok, and AmazingHiring

For modern companies looking to enhance human capital management and talent development, SMART HCM & LMS is an indispensable tool. This system combines HR management and employee training functionalities, automating key processes:

1. Learning and Development – The solution offers a wide range of tools to support employee skill enhancement, including content creation, training activity planning, and organization.
2. Recruitment – The recruitment module streamlines the hiring process by integrating with job portals. HR teams can automate resume and application tracking, comment on and discuss candidate profiles with managers, and even implement chatbots to speed up CV processing and expand hiring capabilities.
3. Onboarding – With the SMART business solution, HR professionals can easily create personalized onboarding programs based on job responsibilities and employee qualifications. This approach accelerates integration into workflows and corporate culture.
4. Employee Assessment and Goal Setting – These modules enable objective performance evaluation, helping to identify employees’ strengths and areas for improvement. The system supports various assessment methodologies, including 360-degree feedback, self-assessment, peer review, and manager evaluations. Employees can also track their individual goals within the broader business strategy, fostering a deeper understanding of their personal contribution to company success – a key factor in motivation and engagement.
5. HR Analytics – Powered by Microsoft Power BI, this module enables data-driven decision-making. Automated analytics provide insights into team efficiency, employee engagement, and training program effectiveness. HR professionals can also forecast employee turnover and analyze recruitment processes to optimize hiring strategies.

As a result, SMART HCM & LMS ensures comprehensive employee lifecycle management – from recruitment and onboarding to professional development and performance assessment. With the growing hybrid work trend and global market expansion, this solution serves as a unifying platform for professionals worldwide.

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SmartPoint Intranet – A Digital Workplace Solution to Replace the Banned Bitrix24 Intranet Portal

SmartPoint Intranet provides a secure digital environment for effective employee communication and serves as a modern tool for reinforcing company values and vision. This intranet platform by SMART business helps streamline team collaboration, facilitates interaction between employees, grants access to internal organizational resources, and centralizes information exchange within a unified workspace.

The portal reduces HR workload, supports employee onboarding, development, and training, increases work autonomy, and includes features such as a news feed, a knowledge base, and a corporate library. These functionalities are made possible by the following solution components:

• Personal Dashboard – Provides a set of services and tools for quick information retrieval within the knowledge base, monitoring payslips and vacation days.
• Personalized Services – Help employees with absence requests and various types of inquiries, automating these processes. The personal services page displays all operational tasks, request statuses, and assigned tasks, ensuring transparency and efficiency.
• Organizational Structure – Offers centralized access to information about departments and employees, regardless of company size. The flexible display options provide clarity and transparency, making it easy for both new and experienced employees to find colleagues, understand their responsibilities, and navigate internal team connections. Additionally, Teams integration allows employees to instantly communicate with colleagues, making the intranet portal a seamless part of Microsoft Teams functionality.
• Event Calendar – Includes the schedule of all corporate activities, ensuring that employees stay informed about important company events.
• News Portal – A powerful tool for engaging employees in corporate life. The modern, visually appealing interface captures attention, making it an effective channel for communicating important updates and company news.

SMART business offers customized visual design to match your corporate branding and color scheme. The portal integrates seamlessly with CRM and ERP systems, expanding your digital workspace capabilities. SmartPoint Intranet is built on Microsoft SharePoint and is fully integrated into the Microsoft 365 suite, ensuring reliable data security at all access levels. Moreover, implementation takes an average of just 4 weeks, making it an ideal choice for companies looking to migrate or upgrade their existing corporate portal.

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Microsoft Purview – A Secure Alternative for Your Company’s DLP Strategy

Microsoft Purview, a key component of the Microsoft 365 ecosystem, enhances organizational security with tools for developing and implementing a Data Loss Prevention (DLP) strategy. As a result, it serves as a secure alternative to russian products like FalconGaze and Mirobase.

Microsoft Purview enables monitoring, protection, and management of sensitive data, preventing data leaks and controlling access and transmission across various channels such as email, documents, cloud storage, and chat platforms. The system also ensures compliance with key regulatory requirements, making it a valuable solution for businesses seeking data protection and security compliance (e.g., GDPR, ISO 27001).

Additionally, seamless integration with Microsoft products like SharePoint, OneDrive, and Teams strengthens the company’s DLP strategy.

For example, Microsoft Teams, a widely used collaboration platform for chat, video conferencing, file sharing, and real-time teamwork, benefits from Microsoft Purview integration by enforcing DLP policies to regulate information access and processing within Teams. This includes:

This includes monitoring chats, messages, documents, and file sharing to prevent the leakage of sensitive data. Microsoft Purview can automatically classify data transmitted through Teams and apply appropriate protection policies, such as labeling sensitive data and restricting access. The integration enables monitoring and auditing of activities in Teams. This includes recording and analyzing user actions, which can help detect potential DLP policy violations. With Microsoft Purview, businesses can set up automated alerts for administrators or users regarding potential threats or DLP policy breaches, allowing for quick response to security issues.

Thus, Microsoft Purview is a key element of a DLP strategy, helping businesses ensure a high level of security, reliability, and trust in data management.

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SMART WMS – A Solution for Complete Phase-Out of russian-Origin Products from the Ukrainian Market: “1C: WMS Warehouse Management” and “MoySklad”

SMART WMS – is a Ukrainian solution based on Microsoft Dynamics 365 Business Central, providing complete automation and optimization of warehouse processes.

Key features of SMART WMS:

1. Goods Receipt – The system ensures complete control and inventory tracking of incoming goods, automating the reception process, minimizing the chances of errors, and quickly resolving any discrepancies in deliveries.
2. Placement – The solution automates the process of storing goods in the warehouse, using intelligent algorithms to select the optimal storage location. The system analyzes product characteristics (size, weight, type, demand frequency) and the availability of storage zones to determine the best location for each item.
3. Picking – SMART WMS optimizes the process of selecting and preparing goods for shipment using tools like wave picking, warehouse container management, and the creation of optimal routes for warehouse staff.
4. Shipping – The system provides tools to accelerate the processes of picking, packing, and controlling goods shipments from the warehouse.
5. Goods Movement Management – The system ensures efficient, automated movement of goods both within a single warehouse and between different warehouses, optimizing warehouse operations and reducing task completion time.
6. Inventory Management – An important stage for ensuring accurate inventory tracking, as well as for maintaining data transparency and compliance. It includes both scheduled and unscheduled checks of goods availability and condition. By automating this process through SMART WMS, inventory management becomes much faster, more accurate, and less resource-intensive, while allowing for continuous warehouse operations. The system accounts for real-time inventory, including items already ordered but still physically on shelves.

Thus, thanks to its wide functionality, the SMART WMS solution provides numerous opportunities for bringing warehouse operations to a new level:

1. 360° Warehouse Overview – The system provides transparency across processes by automating goods reception, placement, picking, and shipping.
2. Fast Scalability – Automating warehouse operations speeds up task completion and creates opportunities for business scaling based on needs and growth pace.
3. Cost Reduction – Process optimization minimizes the likelihood of errors by automating repetitive tasks and using modern technologies. This not only improves accuracy and quality but also enables more efficient resource allocation. SMART WMS analyzes and optimizes product placement, equipment movement routes, and staff assignments, reducing energy consumption and time spent on operations. Accurate inventory tracking and automated stock control reduce the risk of overstock or shortages, directly reducing costs related to storage or emergency purchases.
4. Power BI Analytics – Integration with Microsoft Power BI allows analysis of key performance indicators for warehouse operations and informed decision-making:

• Identifying bottlenecks and problems in processes affecting productivity and addressing them promptly.
• Forecasting future needs based on historical and current data, making decisions based on accurate data rather than assumptions.
• Optimizing resources, from task completion times to equipment and personnel distribution.
• Assessing the effectiveness of implemented changes, evaluating how process modifications impact operation times, costs, and customer satisfaction.

5. Quick Onboarding – New employees can perform key tasks from their first day, thanks to SMART WMS’s intuitive interface. New users can immediately see their tasks, their priorities, and their statuses, allowing them to quickly adapt to workflows.

Additionally, the system integrates with SMART TMS, enabling efficient logistics planning for the company. This allows parallel processes for transportation planning and warehouse operations, by automatically retrieving relevant warehouse data and synchronizing it with the company’s logistics processes.

Automation, cost reduction, transparency, and integration with other systems make SMART WMS the optimal solution for businesses aiming to move away from russian software products. Therefore, if you want to enhance warehouse efficiency, optimize business processes, and gain a competitive edge in the market, SMART WMS is the solution you need!

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If you did not find the software solution relevant to your needs in this article, please contact the experts of SMART business – the company’s portfolio includes a suitable solution for everyone!

To make it easier for you to find the right alternative, we have compiled a list of safe alternatives to russian software in the table below: