Support Project Manager (SMART academy)

  • Full employment

    Skills required:

    You can join SMART team by passing the SMART academy: Support Project Manager educational program.

    SMART academy provides education in many areas. Traditionally the company chooses the most interesting candidates and invites them to the evening classes held in the office of SMART business by heads of departments. Students pass the course of lectures about SMART business project management standards, reporting system for project management, project activities auditing, systems for monitoring deadlines and identifying problems. Based on the results of the learning process which usually lasts for one week, SMART business makes a job offer to successful candidates.

    So, we are looking for:

    • Excellent documentation, communication and facilitation skills.
    • High level analytical skills shown through the ability to assess or interpret complex information and make clear and logical decisions.
    • Evaluative, and problem-solving abilities with a keen attention to detail.
    • Proactive, ‘can-do’ attitude, exceptionally self-motivated and directed with a continual learning mindset.
    • Ability to multi-task under tight deadlines.


    Will be a plus:

    • English upper-intermediate or higher.
    • Experience in IT projects implementation.
    • Knowledge of UML, BPMN.
    • Knowledge of Microsoft Project is a big plus.
    • Experience in working with Jira/Confluence, Slack, Trello.
    • Experience in working with ERP, CRM, WMS, EDI, BPMS etc.

    We offer:

    • Educational program for students (SMART academy).
    • Coaching during probation period.
    • Work on interesting projects with the newest technologies.
    • Participation in professional community.
    • English courses (speaking club, English movie club etc.).
    • Convenient location and comfortable office.
    • Competitive wages.
    • Excellent working atmosphere.

    Functional duties:

    After successful completion of SMART academy, your will continue as a Support Project Manager or Project Administrator.

    Your responsibilities will be:

    • Maintaining a unified reporting system and the base of project activities of the SMART business.
    • Monitoring the implementation of tasks and plans, compliance with contractual terms.
    • Monitoring deadlines, identifying problems, negotiating and escalating them.
    • Monitoring and enforcement of project management standards and compliance with contractual terms.
    • Taking the minutes of meetings and working meetings, coordination of the meeting schedule.
    • Project activities auditing (study of project documentation, generating audit reports, re-auditing).

    About SMART business:

    SMART business specializes in the implementation, localization and development of ERP and CRM systems based on the Microsoft Dynamics 365 platform, the development of solutions using data analysis technologies and artificial intelligence. To solve business tasks, we use cloud products such as Microsoft Azure, Microsoft Power BI, Microsoft Office 365, Yammer, Teams, Project, Flow, SharePoint.

    Company’s mission:

    Providing high-quality, highly professional services and implementing innovative technologies and solutions for business management, as a result of which customer companies grow rapidly, predictably, and develop their businesses successfully.

    Work principle:

    Building long-term relationships with customers as a result of high quality of the services provided.

    The company emphasizes employee training and development. Workshops, hackathons, webinars are held regularly, learning plans and courses are created in various areas.

    Cooperation with us:

    For 11 years, we have been providing digital transformation support to customers in more than 60 countries around the world, creating innovative solutions for enterprises of various forms of ownership, scale and industries.

    Our customers include Johnson & Johnson Ukraine, IKEA, Adidas, KRKA, Electrolux, Credit Agricole, Ecosoft, Socar, Royal Canin, Brocard, ALLO, Vodafone, Mamamia, UIA, Kyiv City Council (KMDA), Kyiv-Mohyla Business School, ATB, Ministry of Education and Science of Ukraine, YURiA-PHARM, Vash Pult, BIOSPHERE, Citrus, Mironivsky Hliboproduct, Ukrenergo, Metinvest, etc.

    SMART business has been recognized as:

    • Microsoft Partner of the Year in Georgia, 2020.
    • Microsoft Partner of the Year in Azerbaijan, 2019.
    • Microsoft Partner of the Year in Ukraine, 2018.
    • Microsoft Dynamics Partner of the Year in Ukraine, 2010-2018.
    • Microsoft Dynamics ISV No.1 in CEE 2017.
    • LS Retail Diamond Partner, 2018-2019.

    The company is a member of the Microsoft AI Inner Circle Partner Program, a closed program for the development of artificial intelligence.

    SMART business is a member of the Microsoft Dynamics Presidential Club and has 16 Microsoft Gold Certified Competencies: Gold Cloud Business Application, Gold Cloud Productivity, Gold Cloud Platform, Gold Enterprise Resource Planning, Gold Dana Analytics, Gold Data Platform, Gold Datacenter, Gold Application Development, Gold Application Integration, Gold Communications, Gold Collaborations and Content, Gold Messaging, Gold Small and Midmarket Cloud Solutions, Windows and Devices.

    Join the SMART business team and grow with us!

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