Category Archives: news-en

  • What’s new in SMART Customer Care?

    We continue to improve our SMART CRM platform and add new features based on customer requests. Today we are sharing the latest updates in SMART Customer Care. This is one of our CRM solutions designed to register and handle customer requests. List of the latest updates Knowledge Base Thanks to the articles added to the […]

  • Data replication from Dataverse to Azure SQL Database

    SMART Data Export for Dataverse is an alternative to Data Export Service (DES), as the latter was discontinued by Microsoft in November 2022. Dynamics 365 Sales, Dynamics 365 Customer Service, or Power Apps – use Dataverse to store and secure the data they use. SMART Data Export for Dataverse replicates data from Microsoft Dataverse to […]

  • 20% of employees quit in the first 45 days. What’s wrong with onboarding?

    Conducted effective recruiting and hired a cool specialist? It’s too early to relax and uncork the champagne. According to SHRM, about 20% of staff turnover occurs in the first 45 working days. And what follows? Let’s figure it out! The reasons for high staff churn during adaptation 1. Expectations are different from reality If you […]