How PSP, one of the largest distributors of medicines in Georgia, implemented the complete digitization of the distribution warehouse
PSP is one of the largest distributors of medicines in Georgia, and its main priority has always been, and continues to be, the customer. Accordingly, the company strives to ensure physical, geographical, and financial access to the highest quality health and beauty products, promoting a healthy and long life.
Customer
PSP
Website: psp.ge
Country: Georgia
Industry: Medicines distribution and retail trade
Customer profile:
PSP is a distributor of guaranteed quality medicines from over 100 leading pharmaceutical manufacturers in Georgia. The company has a wide pharmacy network, with more than 300 pharmacies located in the regions of Georgia and all districts of the capital.
Software and services:
SMART WMS
The continuous growth of PSP’s distribution warehouse, which involves receiving a large number of SKUs from different manufacturers and delivering goods to over 300 pharmacies and partner companies, has significantly increased the warehouse workload. As a result, there is a need for complete automation of existing warehouse processes to ensure fast and efficient reception, scanning, inspection, stacking, picking, control, and dispatch of products without interruption, at a fast pace, and without human errors.
This is how the process of SMART WMS implementation started
At the beginning of the warehouse process automation project, SMART business experts conducted an analysis of business process compliance with the standard functionality of the SMART WMS system. Based on the results, a Gap Analysis document was created that listed all tasks requiring modifications and configurations. Subsequently, the prototype was developed, including system configuration, technical documentation, and changes. Active preparations for the Go-Live stage were conducted, which included data import, integration testing, and training for roles and security rights. Following the completion of the preparatory work and the launch of the SMART WMS system, SMART business employees continue to provide support to the partner.
Implementation results
Up to the present time, PSP has successfully optimized its warehouse operations, improving accuracy and efficiency while reducing the time required for order control, packing, and shipping.
PSP also experiences an increase in staff productivity due to the automatic prioritization of warehouse operations and recording the actions of each employee in the system, which minimizes the number of manual errors.
“The accurate accounting of goods in the system provides the opportunity for the user to generate orders promptly, and the speed of order processing significantly increased in the first month of system operation. The implementation of targeted storage facilitates real-time inventory control, and now the warehouse stocks are transparent because complete monitoring of the information is carried out in the SMART WMS system.”
As a result of the cooperation with SMART business Georgia, PSP has achieved a high level of warehouse control and transparent inventory management, which has greatly simplified the daily activities of each employee. This is clear evidence that the company genuinely cares about its employees.
Learn more about the solutions and services of SMART business by calling +38 (044) 585-35-50 or submitting a request here.
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