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Events

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Events

Wed, Oct 7, 14:00Online webinarLanguage EnglishCountry Worldwide

What’s New in Business Central 2026 and New Copilot Capabilities

#AI Capabilities#Enterprise Management / ERP Systems
Maksym Kondratovych
Maksym Kondratovych
Business Development Manager
available as a recording
Thu, Sep 24, 16:00Online webinarLanguage EnglishCountry Worldwide

How AI Transforms Contract Emails into an Automated Approval Process

#AI Capabilities#Electronic Document Management
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Thu, Sep 17, 16:00Online webinarLanguage EnglishCountry Worldwide

How AI Automatically Turns Email Communications into Actionable Tasks

#AI Capabilities#Digital Workplace
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Wed, Jun 10, 15:00Online webinarLanguage EnglishCountry Worldwide

End-to-End Employee Journey Powered by AI

#HR & Talent Management#AI Capabilities
Ievgen Belobrov
Ievgen Belobrov
Product owner
available as a recording
Thu, May 14, 13:00Online webinarLanguage EnglishCountry Worldwide

Management Mistakes in AI Implementation: Why Businesses Fail to Achieve Expected Results

#AI Capabilities
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Wed, May 13, 13:00Online webinarLanguage EnglishCountry Worldwide

How AI Agents in CRM Help Shorten the Sales Cycle and Accelerate Sales

#CRM Systems for B2B and B2C#Digital Workplace#AI Capabilities
Milosz Milczanowski
Milosz Milczanowski
Client Solutions Manager
available as a recording
Wed, Apr 8, 14:00Online webinarLanguage EnglishCountry Worldwide

What’s New in Business Central 2026 and New Copilot Capabilities

#AI Capabilities#Enterprise Management / ERP Systems
Maksym Kondratovych
Maksym Kondratovych
Business Development Manager
available as a recording
Thu, Mar 5, 14:00Online webinarLanguage EnglishCountry Worldwide

AI in Action: When Is It Time to Move to Advanced AI Solutions in Business

#Warehouse, Logistics & Distribution#Demand Forecasting#AI Capabilities
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Thu, Feb 19, 13:00Online webinarLanguage EnglishCountry Worldwide

AI-Driven Demand Forecasting in Business: Lessons from McDonald’s Georgia

#Demand Forecasting
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Tue, Feb 10, 14:00Online webinarLanguage EnglishCountry Worldwide

How AI Helps Sales Teams Close More Deals Faster

#CRM Systems for B2B and B2C
Denys Shevchuk
Denys Shevchuk
SMART business, Business Development Manager
available as a recording
Wed, Jan 21, 14:00Online webinarLanguage EnglishCountry Worldwide

AI in Business 2026: Real-World Use Cases for Executives Without Million-Dollar Budgets

#CRM Systems for B2B and B2C#AI Capabilities
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Tue, Dec 16, 14:00Online webinarLanguage EnglishCountry Europe

Stop Losing Talents - Hire Smarter with AI-Scoring

#Digital Workplace#HR & Talent Management#AI Capabilities
Ievgen Belobrov
Ievgen Belobrov
Product owner
available as a recording
Tue, Dec 9, 14:00Online webinarLanguage EnglishCountry Europe

How Technology Helps You Win More Deals & Attract More Customers

#CRM Systems for B2B and B2C
Denys Shevchuk
Denys Shevchuk
SMART business, Business Development Manager
available as a recording
Thu, Nov 27, 14:00Online webinarLanguage EnglishCountry Azerbaijanian

SMART HCM & LMS Release Day: OKR, 1-on-1 və AI rekruting

#Digital Workplace#HR & Talent Management
Ievgen Belobrov
Ievgen Belobrov
Product owner
available as a recording
Tue, Nov 25, 14:00Online webinarLanguage EnglishCountry Worldwide

Applications and Prospects of AI Technologies in Electronic Document Management

#Electronic Document Management#AI Capabilities
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Thu, Nov 20, 12:00Online webinarLanguage EnglishCountry Worldwide

Demand Forecasting Processes Automation within Microsoft Dynamics 365 Finance and Operations Applications

#Demand Forecasting#Warehouse, Logistics & Distribution
Tamar Giorgadze
Tamar Giorgadze
Senior AX/FO Consultant
available as a recording
Tue, Nov 4, 14:00Online webinarLanguage EnglishCountry Worldwide

SmartPoint DMS Release 4.1

#Electronic Document Management
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Thu, Oct 30, 12:00Online webinarLanguage EnglishCountry Worldwide

Supply Planning Processes Automation within Microsoft Dynamics 365 Finance and Operations Applications

#Warehouse, Logistics & Distribution
Anna Khuchua
Anna Khuchua
Senior AX/FO Consultant
available as a recording
Thu, Oct 16, 15:00Online webinarLanguage EnglishCountry Worldwide

Security: Identity & Access Management

#Digital Workplace#Cloud Services & Security
Daria Prosianyk
Daria Prosianyk
Business Development Manager Microsoft 365
available as a recording
Tue, Sep 30, 14:00Online webinarLanguage EnglishCountry Worldwide

Warehouse Operations Management System within Microsoft Dynamics 365 Finance and Operations Applications

#Warehouse, Logistics & Distribution
Anna Khuchua
Anna Khuchua
Senior AX/FO Consultant
available as a recording
Wed, Jun 25, 15:00Online webinarLanguage EnglishCountry Ukraine

Project Management & Accounting in Microsoft Dynamics 365 Finance and Operations Applications

Tamar Giorgadze
Tamar Giorgadze
Senior AX/FO Consultant
available as a recording
Wed, May 14, 15:00Online webinarLanguage EnglishCountry Ukraine

Budgeting Processes Automation Within Microsoft Dynamics 365 Finance and Operations Applications

Tamar Giorgadze
Tamar Giorgadze
Senior AX/FO Consultant

All events

Useful materials

AllNewsE-bookReleases
Jan 27, 2026

A Personalized Experience for Every User: A New Interaction Format Powered by a RAG Agent on the kmbs Website

Today, educational institutions compete not only through their academic programs but also through the quality of digital interaction. Learning platforms handle dozens of inquiries daily about courses, events, deadlines, and enrollment requirements. When a prospective participant searches for a...

Artem StepanovArtem StepanovProduct Owner SDH, SMART business
Oct 05, 2026

Bullwhip Effect — What It Is, Its Causes, and How AI Helps Reduce Its Impact

Imagine that sales of a certain product in your retail chain rise by 10%. It seems like a minor change. But the purchasing manager, not wanting to risk a shortage, orders 15% more from the distributor. The distributor hedges too and asks the manufacturer for 20% above the usual volume. The manufacturer buys raw materials with a small safety margin, and the supplier ends up with an order that is already 30% higher than actual demand in the store. None of the participants in the chain really knows what is happening at the final point of...

Imagine that sales of a certain product in your retail chain rise by 10%. It seems like a minor change. But the purchasing manager, not wanting to risk a shortage, orders 15% more from the distributor. The distributor hedges too and asks the manufacturer for 20% above the usual volume. The manufacturer buys raw materials with a small safety margin, and the supplier ends up with an order that is already 30% higher than actual demand in the store. None of the participants in the chain really knows what is happening at the final point of sale....

Oct 02, 2026

Customer Feedback Management in CRM: Voice of the Customer and Closed-Loop Feedback

Customer feedback management is today one of the key factors shaping the quality of the customer experience, loyalty, and business growth. At the same time, simply collecting customer feedback is not enough for many companies. It is far more important to...

Customer feedback management is today one of the key factors shaping the quality of the customer experience, loyalty, and business growth. At the same time, simply collecting customer feedback is not enough for many companies. It is far more important to understand what problems the feedback points to, set priorities, implement the...

Sep 29, 2026

CRM Implementation Mistakes — Real Examples and Lessons for Businesses

Unfortunately, mistakes made during the early stages of a CRM implementation can lead to problems with team adoption, poorer data quality, disruptions to business processes, and, in extreme cases, even a decline in sales performance. CRM implementations often...

Unfortunately, mistakes made during the early stages of a CRM implementation can lead to problems with team adoption, poorer data quality, disruptions to business processes, and, in extreme cases, even a decline in sales performance. CRM implementations often expose pre-existing organizational issues, unclear processes, and gaps in data...

Sep 25, 2026

Implementation of Microsoft Dynamics 365 Business Central for ABB Bank: A Unified Platform for Procurement, Finance, and HR

ABB is a bank that actively invests in modern financial solutions, ensuring stability, innovation, and reliability for millions of its customers. In 2024, the international magazine Euromoney named ABB the Best Digital Bank in Azerbaijan . Moreover, the...

ABB is a bank that actively invests in modern financial solutions, ensuring stability, innovation, and reliability for millions of its customers. In 2024, the international magazine Euromoney named ABB the Best Digital Bank in Azerbaijan . Moreover, the Deloitte Digital Banking M...

Sep 24, 2026

Minor Update 2026.07/3 for SMART Accounting solution

This partial update is aimed at resolving issues identified after the release of version 2026.07 and includes tasks related to legislative changes, as well as improvements to the overall performance and stability of the system. Support has been added for...

This partial update is aimed at resolving issues identified after the release of version 2026.07 and includes tasks related to legislative changes, as well as improvements to the overall performance and stability of the system. Support has been added for exporting FX payment orde...

Sep 23, 2026

AI Recruiting: How to Reduce Time-to-Hire and Improve Hiring Quality

Companies that fail to shorten their recruitment cycle lose out both in terms of time and talent — directly affecting how quickly vacancies are filled and how productive teams are. According to McKinsey research , only 46% of hires in Europe are considered successful, meaning tha...

Companies that fail to shorten their recruitment cycle lose out both in terms of time and talent — directly affecting how quickly vacancies are filled and how productive teams are. According to McKinsey research , only 46% of hires in Europe are considered successful, meaning tha...

Sep 14, 2026

What Is Generative AI and Where Is It Used?

Gartner predicted that more than 80% of enterprises would be using generative AI by 2026 — and that prediction is proving accurate. While the share of such companies did not exceed 5% in 2023, the pace of adoption has turned out to be one of the fastest seen in recent decades. In this article, we’ll explore how generative AI works, what it can...

Gartner predicted that more than 80% of enterprises would be using generative AI by 2026 — and that prediction is proving accurate. While the share of such companies did not exceed 5% in 2023, the pace of adoption has turned out to be one of the fastest seen in recent decades. In this article, we’ll explore how generative AI works, what it can create, where it is...

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